In this section we explain how our online courses work.
Course Features
Online courses in the NSCA-HK Online Education Center are designed to be taken as a self-contained learning experience, taken without the interaction of an instructor. The courses consist of an online component, which directs you through a series of learning experiences to help you understand and use the course content, and a variety of supplemental student resource materials including print texts, PDFs, videocassettes, and CD-ROMs (these vary by course, and not all courses include supplemental resource materials).
The course lessons are not just printed material transferred into digital form. They are designed to give you a meaningful opportunity to interact with the subject matter in a way that will facilitate your learning. We develop our courses by teaming up the best content experts with our instructional designers to create a powerful learning experience for you.
Most of our continuing education courses are problem centered. That is, we identify the principles necessary to solve common problems and guide you through the process of learning how to apply these principles to solve a series of realistic problems that you might encounter. It's a powerful, effective way to learn.
Course Registration
When you're ready to register for a course, select the NSCA Course Catalog button here or on the navigation bar on the left. Find the course you wish to register for and click the title. After reviewing the information, you may proceed through the online purchasing process. Here's what to expect once you've registered:
1. We'll promptly send you the student resource materials. Most courses come with support materials in the form of a printed text, and some also include a videocassette or a CD-ROM. If you already have the text for the course, you may opt to purchase the course without text.
2. After registering for the course, you may access the course immediately. Click the My Courses button on the left hand navigation bar in order to begin the online course. Sign on with the email address and password that you registered with and follow the online instructions for taking the course.
3. When you receive your support materials in the mail, you will also receive a KEY CODE. This key code will give you access to the course exam. To use the key code, go to the NSCA-HK Online Education Center (at http://nsca.hkeducationcenter.com/) and click on the My Courses button. You'll be asked to sign on with your email address and password.
4. Click the "Enter Key Code" button on the My Courses screen. This will take you to a new page where you must enter your key code exactly as it is printed on the letter you receive with your materials (including hyphens). If you have trouble entering the key code or receive an error, contact support@hkusa.com.
5. After entering your key code, you will also be asked to choose your organization for credits. Use the dropdown list to choose your organization.
6. The "My Courses" page will now be updated so that you may enter the exam at any time.
7. If you fail an exam, you will be given a link to purchase a retake when you click the "Exam Info" link on the "My Courses" page. Once the retake has been processed, you will receive a new key code via email.
8. Once you have passed an exam, you may click the "Exam Info" link on the My Courses page in order to either view the results from the exam, email a copy of the results to yourself, and/or to print out a certificate for your organization.
Course Questions and Problems
How to Contact Human Kinetics Customer Service
If you have questions on course registration or methods of payment, please contact Human Kinetics:
Contact Information
United States:
Human Kinetics
P.O. Box 5076
Champaign, Illinois 61825-5076
Phone: 217-351-5076, Monday through Friday (excluding holidays) between 8:00am and 5:00pm CST
Fax: 217-351-1549
Email: info@hkusa.com
Canada:
Human Kinetics
475 Devonshire Rd., Unit 100
Windsor, Ontario N8Y 2L5
Phone: 800-465-7301 (in Canada only)
519-971-9500
Fax: 519-971-9797
Email: info@hkcanada.com
Europe:
Human Kinetics
107 Bradford Road
Stanningley
Leeds
LS28 6AT
United Kingdom
Phone: +44 (0) 113 255 5665
Fax: +44 (0) 113 255 5885
E-mail--Orders and Customer Service inquiries: custserv@hkeurope.com
E-mail--General inquiries: hk@hkeurope.com
Australia:
Human Kinetics
P.O. Box 80, Torrens Park
57 A Price Ave, Lower Mitcham
South Australia 5062
Phone: (08) 8277-1555
Fax: (08) 8277-1566
E-mail: info@hkaustralia.com
New Zealand:
Human Kinetics New Zealand
A Division of Sports Distributors NZ Ltd.
P.O. Box 300 226 Albany
North Shore City
Auckland, New Zealand
Phone: 0064 9 448 1207
Fax: 0064 9 415 8656
Email: info@humankinetics.co.nz
How to Contact Human Kinetics Technical Support
If you need software technical support, please contact Human Kinetics. When you call, fax, or e-mail, please provide the following information:
- The type of hardware you are using.
- The operating system you are using.
- The exact wording of the error message(s) or the message number(s) appearing onscreen.
- A complete description of what happened and what you were doing when the error message appeared.
- An explanation of how you tried to solve the problem.
- The type of browser you use.
- Your modem speed.
Human Kinetics Technical Support
Phone: 217-351-5076 ext 2970, Monday through Friday (excluding holidays) between 8:00 AM and 5:00 PM CST
Fax: 217-351-2674
E-mail: (support@hkusa.com)
Online Technical Support Form
How to Contact HK's Fitness Education Center
If you have ideas for new courses or are interested in writing a course or becoming a partner, please contact our Fitness Education Center.
Phone: 217-351-5076, Monday through Friday (excluding holidays) between 8:00 AM and 5:00 PM (CST)
Fax: 217-351-2674
E-mail: support@hkusa.com
Mailing address:
Human Kinetics Fitness Education Center
1607 North Market Street
P.O. Box 5076
Champaign, IL 61825-5076
USA
